Randy Hall

President, Worldlan Technology

Randy is the founder and President of Worldlan Technology and responsible for setting the long terms goals, business planning, and oversight of the day-to-day operations. However, as in most small businesses, Randy is a hands-on owner. (That is the polite way of saying he wears a lot of hats.)

Randy is also the Marketing Manager and Sales Manager, and until acquiring XL Systems in April of 2009, he was also the Service Manager. While Randy no longer carries a tool box, he has over 30 years of experience as a senior systems engineer with enterprise experience working with giants such as Novell and Microsoft. He can talk the talk because he walked the walk.

Randy is an author, a regular speaker and lecturer at major industry events and conventions, a member of numerous trade organizations and technology mastermind groups, and often instructs and mentors others business owners and managers in the Information Technology Industry.

In 2009, Randy won a 2009 XF Jaguar car in a national contest for marketing and best business practices called "Better Your Best" held by Robin Robins and The Technology Marketing Toolkit and was their official spokesperson for 2009.

CNE (Certified Novell Engineer)
MCP (Microsoft Certified Professional)
MCSE (Microsoft Certified Systems Engineer)
Numerous factory certifications by Lanier Business Products, Harris Corporation, Electrohome, Motorola, and various other manufacturers.

Worldlan Technology's founder, Randy Hall, entered the computer industry in 1976, before most were aware there was a computer industry. His resume lists companies such as Lanier Business Products, Harris Communications, OMC Electronics, and Haltronics Inc. As a founder and the president of Haltronics, Inc., he led the company to become the 5th company in the world to become an "Intel Authorized Service Providers", with the program later being renamed "Intel Premier Providers". By the spring of 2004, Haltronics Inc. was the oldest Premier Provider left in the world. In December of 2004, Hall made a decision to leave the consumer hardware market and concentrate solely on the business service market. To that end, he founded Worldlan Technology as a Managed Service Provider (MSP) that provides proactive service as well as reactive service, using the same tools that Fortune 500 companies had but small businesses could not afford. His vision is to bring the all the power and benefits of those enterprise tools to the small and medium business market, at a small business price.

34 years

When he's not spending quality family time with his wife and five children, Randy admits to being an avid hunter and fan of the great outdoors.

Carl Hughmanic

Service Engineer

Carl is a longtime employee of Worldlan Technology and a favorite with our clients. Carl works hard every day to maintain Worldlan Technology's positive reputation with existing clients through exceptional service delivery and is in high demand as a result.

He has the ability to manage, control, and troubleshoot centralized and distributed network systems in a multi-vendor environments. He is one of the preliminary levels of support for client desktops, printers and infrastructure and often assists other technical staff members in resolving issues.

ETI Electronic Technology Institute (Associate Degree Electronic Engineering)

MCP (Microsoft Certified Professional)
CCNSP (Cyberoam)
CompTIA A+
Callware (Novel Netware)
Televantage (Windows Version)

Service Technician- Total Surveillance Concepts

14 years

Gardening

Chris Discenzo

Service Technician

East Carolina University, Pitt Community College, Cambell University

A+, Network+, MCP, CCNSP, Hewlett Packerd Certificates, Ibm Certificates

Senior Network Engineer, MCPC Computer Technician, ERS Desktop Support Analyst II, CompuCom

13 years

Snow Ski Boating Camping Spending time with my significant other

Lauren Kumor

Office Manager and Service Coordinator

Lauren is the main point of contact at Worldlan Technology for all things related to service. Whether the request for service and support comes in via telephone, email, or our web portal, Lauren is the person that handles the request, sets the service level priority, assigns the appropriate service personnel, schedules the service, and dispatches the call.

She is also the friendly voice that ensures our clients are aware of the current status of their requests and ensures that Worldlan Technology is meeting and exceeding our commitments to our clients. From the initial call to the conclusion of the service, Lauren tracks, controls, and coordinates the experience for both our client our Worldlan Technology!

"Service is number one with Lauren and she takes it seriously!"

Lauren graduated from Kent State University in May, 2004 with a B.A in Justice Studies.

Lauren has 5 years previous experience working as a Service Coordinator/Dispatcher. She was a Dispatcher for the Security Department at Six Flags Amusement Park for 2 years, and worked as a Dispatcher for the Ohio State Highway Patrol for 3 years before joining the Worldlan Technology Team.

1 ½ years

Cake Decorating